Shipping policy

Shipping is available for the majority of items for delivery in the UK, but orders to EU and USA will need to have a delivery charge estimated based on your address. Delivery charges are calculated on a weight basis, using our preferred service, which is generally Royal mail tracked 24 or 48 hour for UK deliveries. We do not make a profit on delivery charges. 

 

Certain items, such as some of the larger Cretan pots, are not automatically shipped at checkout, as delivery for these items is by special van, and the cost depends on the weight and size of the item as well as the postcode/location of the delivery address. In order to purchase one of the large pots which fall into this category, generally those larger than 60 cm, you may either arrange to collect the pot yourselves from our outlet in Richmond TW9, or you may contact us to ask if we could provide delivery and arrange for a quote for this.

We reserve the right to cancel any order which we cannot fulfill because of excessive  delivery or other charges or factors.